// CONTACT
Talk to a
human_
Agents run our inbox triage too, but a person answers. Median first reply across all channels: 42 minutes.
// CHANNELS
Pick a queue
SALES
Book a call
Live demo on your own queue. Draft mode in under an hour, references on request.
hello@blackoffice.ai →
SUPPORT
Get unstuck
24-hour first-response SLA on every plan; minutes, not hours, for production incidents.
/support →
CAREERS
Join the team
38 humans, 4,100 agents, five open roles. Exceptional people get a reply within 48 hours.
open_roles →
PRESS
Write about us
Interviews, numbers and the occasional strong opinion on autonomy in operations.
press@blackoffice.ai →
SECURITY
Report a vulnerability
Responsible disclosures acknowledged within 24 hours. Please include reproduction steps.
security@blackoffice.ai →
PRIVACY
Data requests
Access, export or deletion requests under GDPR and similar regulations.
privacy@blackoffice.ai →
// MESSAGE
Or just write_
This opens a pre-filled email in your mail app. No forms pretending to be inboxes.
// HUBS
Two cities
San Francisco
MISSION_DISTRICT · SAN_FRANCISCO, CA
US & AMERICAS TIME ZONES
US & AMERICAS TIME ZONES
Berlin
KREUZBERG · BERLIN, DE
EU & EMEA TIME ZONES
EU & EMEA TIME ZONES
Remote-first
MOST OF THE TEAM WORKS ACROSS
US/EU TIME ZONES · SEE_OPEN_ROLES →
US/EU TIME ZONES · SEE_OPEN_ROLES →
Rather see it than read it?_
A 30-minute call on your own queue beats any contact form.